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This November marks 2 years working as a fragrance specialist for ByKilian at his NYC boutique and over 3 years working for the brand. Between this opportunity and my experience with COTY, I've learned about the luxury retail selling and what consumers on either spectrum desire and yearn for. What I hear most consistently coming from the luxury side is, "I want to smell different. I don't want to smell like everyone else." They desire originality and are willing to pay for it. Whereas, the department store consumer asks for what they want by name. They wear the same fragrance or brand of fragrance all the time and they often want what's sells the best. The more recognizable the name, the more these consumers are willing to buy blinded. Their price points are pre determined and gift sets with "free" shower gels often seals the deal. Granted, these consumers are at different ends of the spectrum but in between them there is a middle group (which I belonged to early on in my journey) that just don't know but have the capacity to buy.
I've traveled to Paris, the south of France, Morocco, and Portugal on my quest to better understand the perfume culture. Most recently, on my trip to Italy to attend Pitti Frgranze, an international fragrance trade-show, I determined the "typical" American consumer doesn't know perfumery at a higher level nor do they have an appreciation for it, compared to Europeans. Americans tend to purchase what they are most familiar with or mass produced, or found in department stores. They purchase on trends and their perspectives are influenced by popularity and advertising. I feel, the "niche" fragrance market in the states is virtually non existent. Don't misunderstand me, there are Americans who are part of that community of folks who "know" but majority of folks just don't have a level of awareness, therefore leaving them out of this amazing scent culture. For example, perfume is part of the Russian lifestyle. They are educated, engaged, and appreciate original perfumery. As is the case in Italy and Paris. Brands seek out the competitive Russian market Similarly, consumers in Italy and Paris are equally attached. I must admit, while walking through the train terminals of Italy, having dinner at a neighborhood restaurant, or asking a random person to direct me to the Santa Maria Novella, there wasn't an absence of scent, anywhere. I always smelled and felt the presence of a fragrance near or around me. Perfume is as much apart of the Parisian fiber as fashion. Of course, this is only my perspective, but I honestly feel there is a lot of work to be done to engage more Americans into perfumery.
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I've traveled to Paris, the south of France, Morocco, and Portugal on my quest to better understand the perfume culture. Most recently, on my trip to Italy to attend Pitti Frgranze, an international fragrance trade-show, I determined the "typical" American consumer doesn't know perfumery at a higher level nor do they have an appreciation for it, compared to Europeans. Americans tend to purchase what they are most familiar with or mass produced, or found in department stores. They purchase on trends and their perspectives are influenced by popularity and advertising. I feel, the "niche" fragrance market in the states is virtually non existent. Don't misunderstand me, there are Americans who are part of that community of folks who "know" but majority of folks just don't have a level of awareness, therefore leaving them out of this amazing scent culture. For example, perfume is part of the Russian lifestyle. They are educated, engaged, and appreciate original perfumery. As is the case in Italy and Paris. Brands seek out the competitive Russian market Similarly, consumers in Italy and Paris are equally attached. I must admit, while walking through the train terminals of Italy, having dinner at a neighborhood restaurant, or asking a random person to direct me to the Santa Maria Novella, there wasn't an absence of scent, anywhere. I always smelled and felt the presence of a fragrance near or around me. Perfume is as much apart of the Parisian fiber as fashion. Of course, this is only my perspective, but I honestly feel there is a lot of work to be done to engage more Americans into perfumery.
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